Terms & Conditions

In these Terms, the following definitions apply unless the context requires otherwise:

• "Platform" means the dana77 website located at https://dana77.cam, including all sub-pages, mobile-optimized views, and any associated applications or services operated by the Company.
• "Account" means the registered user account created by a Player upon successful completion of the registration process.
• "Player Balance" means the aggregate of deposited funds, bonus credits (where applicable), and winnings held in a Player's Account at any given time.
• "Real Money Balance" means the portion of a Player's Balance consisting of deposited funds and confirmed withdrawable winnings, excluding bonus credits.
• "Bonus Balance" means non-withdrawable promotional credits credited to an Account subject to wagering requirements as described in Clause 7.
• "KYC" means Know Your Customer — the identity and age verification process required by the Company prior to authorizing withdrawals.
• "IDR" / "Rp" means Indonesian Rupiah, the sole currency in which transactions on dana77 are processed.
• "Game Rules" means the specific rules applicable to each individual game or betting market available on the Platform.
• "Wagering Requirement" means the total amount of bets a Player must place before bonus-derived winnings become eligible for withdrawal.
• "Self-Exclusion" means the voluntary restriction of a Player's Account access as described in Clause 13.

To open and use an Account on dana77, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

1. You are a natural person (not a corporation, trust, or other legal entity).
2. You are at least 21 years of age. dana77 strictly enforces this minimum age requirement. Any person who is under 21 years of age is expressly prohibited from registering, depositing, or placing bets on the Platform.
3. You are accessing the Platform from a jurisdiction in which online gaming is not explicitly illegal under applicable law. You acknowledge that it is your sole responsibility to ensure your use of the Platform complies with the laws of your country or territory of residence.
4. You are not an employee, director, officer, contractor, or immediate family member of any employee or director of the Company or its affiliated entities.
5. You are not accessing the Platform from a jurisdiction listed on the Company's restricted territories list, which may be updated periodically.
6. You are not a resident of the following jurisdictions, which are restricted from using dana77: the United States of America, the United Kingdom, Australia, France, and any jurisdiction where the Company's license does not permit service delivery.
7. You have not previously been excluded or barred from the Platform for any reason.

To access the full range of services offered by dana77, you must register a personal Account. The following rules apply to Account registration and maintenance:

1. One Account Rule: Each Player may register and maintain only one (1) Account on the Platform. Registering multiple Accounts — whether using the same or different personal details, payment methods, or devices — is strictly prohibited. The Company reserves the right to close all duplicate Accounts and confiscate any associated balances and bonuses without notice.
2. Accurate Information: You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, email address, and contact number. Providing false, misleading, or incomplete information constitutes a breach of these Terms.
3. Account Credentials: You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. The Company will not be liable for any losses resulting from unauthorized access to your Account caused by your failure to protect your credentials.
4. Account Updates: You must promptly notify dana77 of any changes to your registered details by contacting customer support via live chat or email at [email protected].
5. Non-Transferability:Account Non-Transferability: Accounts are personal and non-transferable. You may not sell, transfer, or assign your Account or any rights therein to any third party.
6. Inactive Accounts: Accounts with no login activity for a period of twelve (12) consecutive months may be classified as inactive. The Company reserves the right to charge an administrative fee of Rp 50.000 per month on inactive accounts after written notice has been sent to the registered email address.

dana77 is committed to maintaining a safe, secure, and compliant platform. As part of this commitment, we require all Players to complete a Know Your Customer (KYC) verification process prior to processing withdrawal requests or upon the Company's reasonable request at any time.

Documents that may be requested during KYC verification include, but are not limited to:

• A government-issued photo identification document (KTP — Indonesian National Identity Card, passport, or equivalent).
• Proof of residential address dated within the last three (3) months (utility bill, bank statement, or government correspondence).
• Proof of ownership of the payment method used for deposits (e.g., screenshot of BCA, BRI, BNI, Mandiri, OVO, or DANA account showing your registered name).
• A selfie photograph holding your government-issued ID, where requested by the compliance team.

The Company reserves the right to suspend withdrawal processing and, in cases of suspected fraud or identity misrepresentation, to freeze Account balances pending investigation. Players found to have submitted falsified documents will have their Accounts permanently terminated and balances forfeited.

All deposits to dana77 are processed in Indonesian Rupiah (IDR/Rp). The Company accepts deposits via the following channels:

• Local Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI (Bank Syariah Indonesia).
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.

The following rules apply to all deposits:

1. Minimum Deposit: The minimum deposit amount is Rp 10.000 per transaction. Minimum amounts for individual payment channels may vary and are displayed at the time of deposit.
2. Own Funds Only: You may only deposit funds that legally belong to you. Depositing funds on behalf of a third party, or using payment methods belonging to another person, is strictly prohibited.
3. Deposit Matching: All deposits must match the registered name on your dana77 Account. Deposits from accounts bearing a different name will be declined and returned, subject to a processing fee of up to Rp 25.000.
4. Processing Time: Bank transfer deposits are typically credited within 5–15 minutes during normal operating hours. E-wallet deposits are generally instant. The Company is not liable for delays caused by third-party payment processors or banking systems.
5. No Chargebacks: By making a deposit, you agree that all deposits are final and non-reversible once credited to your Account. Any attempt to initiate a chargeback or reversal through your bank or e-wallet provider constitutes a breach of these Terms and will result in Account suspension.

Players may request withdrawals of their Real Money Balance at any time, subject to the following conditions:

1. Minimum Withdrawal: The minimum withdrawal amount is Rp 50.000 per transaction.
2. Maximum Withdrawal: Standard maximum withdrawal limits are Rp 50.000.000 per transaction and Rp 200.000.000 per day. Higher limits may be approved on a case-by-case basis for VIP Players.
3. KYC Requirement: Withdrawals will only be processed to Players who have successfully completed KYC verification as described in Clause 4.
4. Same-Method Rule: Withdrawals must be made to the same bank account or e-wallet used for the most recent deposit. Where this is not possible, the Player must contact customer support and provide documentary evidence of ownership of the alternative withdrawal account.
5. Processing Time: The Company aims to process approved withdrawal requests within 20 minutes of approval. Complex cases or requests requiring additional verification may take up to 24 hours. The Company is not liable for additional delays caused by receiving banks or e-wallet providers.
6. Wagering Requirement Compliance: Withdrawal requests will not be processed where an outstanding bonus wagering requirement has not been fully satisfied. Players may choose to forfeit any active bonus in order to release their Real Money Balance for withdrawal — please contact support to request bonus forfeiture.

dana77 offers various promotional bonuses to new and existing Players, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to Indonesian cultural events such as Idul Fitri, Ramadhan, and Independence Day (17 August). The following general terms apply to all bonuses:

1. Eligibility: Bonuses are available only to Players who have completed registration and, where specified, KYC verification. The Company reserves the right to exclude any Player from a specific promotion at its sole discretion.
2. One Bonus at a Time: Unless expressly stated otherwise, only one bonus may be active on an Account at any time. Accepting a new bonus automatically cancels any existing uncompleted bonus.
3. Wagering Requirements: All bonuses are subject to wagering requirements. Standard wagering requirements range from 20x to 40x the bonus amount. The specific requirement for each promotion is stated in that promotion's individual terms and conditions.
4. Contribution Rates: Not all games contribute equally toward wagering requirements. Sports bets typically contribute 100%. Live casino games may contribute 10%–20%. Specific togel (Toto Gelap — numbers lottery) bets may contribute at reduced rates. Full contribution tables are available from customer support on request.
5. Expiry: Bonus funds and associated wagering requirements expire within the timeframe stated in the relevant promotion — typically 7 to 30 days from the date of credit. Expired bonuses are automatically removed from the Account.
6. Abuse: The Company actively monitors for bonus abuse, including but not limited to creating multiple accounts to claim the same bonus, placing hedging bets across accounts, and systematically exploiting bonus terms. Accounts found to be engaged in bonus abuse will be suspended and all bonus-derived winnings forfeited.
7. Modification: The Company reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion before modification will generally be grandfathered under the original terms, at the Company's discretion.

The Platform offers a range of gaming products including sports betting (including bandar bola — Asian handicap sports bookmaking), live casino games, togel lottery, slot games (slot gacor — high-payout slots), and other game categories. The following general rules apply across all gaming products:

1. Game Rules Supremacy: Individual Game Rules for each product take precedence over these general Terms with respect to game-specific mechanics, payouts, and dispute resolution. Players are responsible for reading and understanding the Game Rules applicable to each game they participate in.
2. Bet Finality: Once a bet is confirmed by the Platform, it is final and cannot be cancelled or amended by the Player. Bets accepted in error (e.g., at manifestly incorrect odds) may be voided by the Company at its sole discretion.
3. Void Bets: The Company reserves the right to void bets in the event of: system errors, feed failures, match abandonment, manifestly incorrect odds, violation of Game Rules, or evidence of match manipulation.
4. RNG Certification: All non-live casino games and slot games on dana77 use certified Random Number Generator (RNG) technology that has been independently tested and certified for fairness. RNG certification documentation is available upon request.
5. Disruption: The Company is not liable for losses incurred as a result of interruptions to internet connectivity, power outages, or system failures on the Player's side. Where a system failure originates from the Company's infrastructure and affects active game rounds, the Company will make reasonable efforts to reconstruct the game state and settle the bet fairly.

The following conduct is strictly prohibited on the Platform and constitutes a material breach of these Terms:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, interact with the Platform, or gain an unfair advantage over other Players or the house.
• Exploiting software glitches, bugs, or errors to generate winnings. Any winnings derived from a known glitch must be reported to support immediately and may be voided.
• Engaging in collusion with other Players to manipulate game outcomes, particularly in poker or live dealer games.
• Using the Platform to facilitate money laundering, terrorist financing, or any other criminal activity.
• Providing false, incomplete, or forged documentation during registration or KYC processes.
• Registering or using an Account on behalf of another person.
• Engaging in chargebacks or payment reversals through your bank or e-wallet provider.
• Threatening, harassing, or abusing other Players or Company staff via any communication channel.
• Attempting to gain unauthorized access to the Platform, other Players' accounts, or Company systems.

The Company reserves the right to suspend or terminate any Account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms or any applicable Game Rules.
• Suspected or confirmed fraudulent activity, including chargebacks or identity fraud.
• Failure to complete KYC verification within a reasonable timeframe when requested.
• Regulatory requirements or instructions from a competent authority.
• Reasonable suspicion that the Account is being used for money laundering or other illegal purposes.
• Discovery that the Player is under 21 years of age.

Players may also voluntarily close their Account at any time by contacting customer support. Upon voluntary closure, any Real Money Balance (net of pending wagering obligations) will be returned to the Player via their verified withdrawal method within 5 business days, provided KYC is complete.

To the fullest extent permitted by applicable law, the Company's liability to any Player is limited as follows:

1. The Company's total liability to any Player in connection with these Terms or use of the Platform shall not exceed the Player's total deposits in the 12 months immediately preceding the event giving rise to the claim.
2. The Company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
3. The Company shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, government actions, internet outages, banking system failures, or natural disasters.
4. The Platform is provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, regarding the uninterrupted availability of the Platform or the fitness of any particular game for any particular purpose.

The collection, use, storage, and sharing of your personal data are governed by the dana77 Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the processing of your personal data in accordance with the Privacy Policy. We encourage you to review the Privacy Policy carefully before using the Platform.

In summary, dana77 collects personal data solely for the purposes of account administration, KYC compliance, fraud prevention, customer support, and — where you have provided consent — marketing communications. Your data is never sold to third parties for commercial purposes unrelated to the Platform's operation.

dana77 is committed to promoting responsible gaming practices. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal distress. All Players are encouraged to familiarize themselves with the responsible gaming tools available on the Platform:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit into your Account.
• Loss Limits: Restrict the maximum amount you can lose within a defined time period.
• Session Time Limits: Set alerts or automatic logouts when your gaming session reaches a specified duration.
• Self-Exclusion: Voluntarily exclude yourself from the Platform for a period of 1 month, 3 months, 6 months, 12 months, or permanently. Self-exclusion is processed within 24 hours of request and cannot be reversed during the chosen exclusion period.
• Reality Checks: Receive periodic on-screen reminders of how long you have been playing and your net win/loss position.

If you believe you or someone you know may have a gambling problem, please contact our responsible gaming support team via live chat at any time. Detailed information about responsible gaming tools and external support resources is available on our Responsible Gaming page.

The Company reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to Players via the registered email address and/or a prominent notice on the Platform at least 7 days before the changes take effect. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page reflects the date on which the most recent revision was made.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated and holds its gaming license.

Any disputes that cannot be resolved amicably between the parties shall be submitted to binding arbitration under the rules of the relevant arbitral institution in the Company's jurisdiction. The language of arbitration proceedings shall be English.

Nothing in this clause limits a Player's statutory rights under applicable consumer protection legislation in their country of residence.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the dana77 support team through the following channel:

• Live Chat: Available 24/7 directly on the Platform. Average first-response time is under 2 minutes.
• Email: [email protected] (plain text — not a clickable link). Responses are typically provided within 24 hours during business days.

When contacting us regarding a specific dispute or complaint, please include your registered Account username, the date and time of the relevant transaction or event, and a clear description of the issue. This will allow our team to investigate and respond as efficiently as possible.